Taking the screenshot
When there's something wrong with your site (you're getting some errors like "Forbidden or not found" or any other ones) we recommend you to take a screenshot of the browser window and send it by email to our support team at [email protected]
How to take a screenshot:
- In the browser (Opera/InternetExplorer/Mozilla Firefox) window, where you're seeing the problem, press the PrintScreen or Prt Scr (above the Insert key, right from the F12 key).
- Open a new Word document.
- Press the Ctrl+V combination (or Меню «Edit – Paste»). The screenshot will be inserted in to the document.
- Save the Word document and send it to us as an attachment.
Sample of the screenshot
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Have any questions?
Use the following form to submit them or call us at 413-776-4190 within US or +1 413 776 41 90 (International).
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