Terms of Service

By ordering 2by2Host.com hosting service or any product you (the client) agree to these terms of service and to follow 2by2Host.com’s Usage Policy, as each may be amended or revised from time to time.

1. Account Activation

1.1. We (2by2Host.com) aim to activate your account within 48 hours after you sign up. The actual time will vary depending on each client’s circumstances and in some cases can be as short as 6 hours upon completion of our standard fraud check protocol and receipt of your payment. You (the client) consent to our use of a charge back bureau and credit checks.

1.2. Please fill in your correct phone number when you sign up. (Note: we do not accept cell phone numbers!)

1.3. Note: All customers who singed up before 2006 and used 2checkout please follow this link to find out how to change your billing information.

 

2. Technical support

2.1. We provide free technical hosting support via email and tickets only. This may include: domain is not responding, email is not working and anything else related to your hosting account. Paid support by live chat and/or phone is available for $150 per hour.

2.2. Only relevant application support is rendered. Any additional features or functionality can be developed at the customer’s expense at $100 per hour.

3. Technical Support Limitations

3.1. Although debugging or analyzing scripts is not included in our standard services, for an additional charge we may provide debugging and analyzing of scripts. Please note, if you are going to be using scripts, you must be an experienced programmer as our support of scripts is limited.

 

4. Payment Methods That We Accept

4.1. We only accept Visa, AMEX, Master Card and Discover cards, Paypal, money wires and in some cases personal checks (subject to our prior approval). We do not accept cashier’s checks or money orders.

4.2 Country of permanent establishment: Atlantic Silicon Inc. is incorporated in Massachusetts, USA

5. Payments For Development Services

5.1. We generally do not require any down payment if the total amount of services ordered is less then $200, in which case payment can generally be done within five (5) business days after completion of the work. For all services above $200 we require a 50% down payment prior to starting work with the remaining 50% paid at completion. All work must be paid for in-full within five (5) business days of completion.

5.2. If your full payment is not received within such five (5) business day period then you shall be charged interest at an annual percentage of ten percent (10%) compounded daily. Failure to pay within said five (5) business day period, gives us the right to submit such bill to collection.

5.3. Customers outside of the U.S. are required to pay in full before we start any development projects for them.

5.4. In case of any conflicts all current work is stopped until the incident is completely resolved. The down-payment is only refundable within the first week after the payment has been received and not under any circumstances thereafter.

6. Rights to Copyright

6.1. We require our copyright links to be present on the customer’s web site unless otherwise agreed to in the project specifications. Removal of 2by2host’s copyright links will void any warranties, offers or responsibilities from 2by2host and will lead to renegotiation of any further development fees. Removal of 2by2host’s copyrights does not relieve the customer of paying any due or future invoices that might be generated in relation to the project.

6.2. Any free products provided by 2by2host with the copyrights removed without our permission will immediately make the customer fully liable for the associated costs that will be calculated based on the invested resources.

6.3. The ownership of the code is transferred after the payment has been received in full from the customer and is limited by any licenses or copyrights associated with the product or libraries used for the operation and development of the web site.

7. Non-payments For Our Services

7.1. For all accounts that are one (1) month past due or more we reserve the right to suspend or terminate the account or undo all the work we have done until payment is received in-full. Further, we have the right to terminate your account once it is one (1) month past due and to replace all such homepages with our homepage. We also reserve the right to send your information to any collection agency, use private investigation services and share your credit information (this will include any data we obtain from a third party service, credit bureaus and other online protective services).

8. Backups

8.1. Backups are the sole responsibility of the client. Although we do weekly backups we make no guaranties of the quality of our backups. Often there is at least a 10% file loss in the transfer to a backup file and/or the backup file of your site may be corrupted. We provide all the necessary tools in your hosting account to do complete backups of everything.

8.2. If you are no longer our customer and need a full backup of your site we might provide such backup for $199 if we still have a copy of it. This sum can vary based on the actual size of your account and the time and expenses needed to get it to you. This doesn’t apply to any custom-software that we might have built or set up for you and haven’t collected our development fees for it. In such a case the backup cost will depend on the amount of work we have initially put into building the system.

9. Hosting and Domain Renewals

9.1. As our customer and the owner of domains that you purchase through our service, it is solely your responsibility to make sure your domain(s) get properly renewed. Domain expiration can be caused by late or non-payments or some billing issue with your account. We are readily available to assist you, but keep in mind that all domains that got into Redemption (which happens in 1 month after domain expired) are subject to $350 renewal fees.

9.2. The email service provided by 2by2host is complementary to the website hosting only. It cannot be treated as business class or professional in any form. This means that it’s completely self-managed and doesn’t support any business-critical functions. You have the ability to create your own mailboxes from your cpanel account and configure Outlook, Thunderbird, etc mail programs to work with those mailboxes. Our system is designed to block IP address of the user who typed in their password incorrectly more than 3 times. If your IP gets blacklisted you will not be able to open your site or check your emails. Log in to your billing account and use the utility there to unblock your IP as described in this article. If urgent (within 24 hours) email support is needed it can be provided at $150 an hour on business days, otherwise it’s $100 an hour.

As an alternative we recommend setting up a Gmail account and mapping your address to it. This can be done with as many accounts as needed and your domain-specific email account can be mapped to one or multiple gmail addresses.

10. Cancellation

10.1. If you decide to cancel your account, just submit a trouble ticket to us fourteen (14) days in advance BEFORE your next billing cycle. We have the right to delete your site immediately upon receipt of such cancellation notice in order to prevent any risk of spamming, DoS attacks, port scans, IP Hijacks and the like using our services.

10.2. As noted above, your hosting accounts may be cancelled if you fail to pay for our services in a timely manner.

10.3. Domain names that came with our hosting may be used free (only MSH customers with annual subscription and only if requested) of charge only while hosting with us. If your service is cancelled we may sell such name to you for $350.

10.4. If any direct or indirect chargeback threat or any other threat is received from a customer their account will be automatically put on hold until further investigation is conducted.

11. Refund Policy

11.1. All advanced payments and deposits are non-refundable. Upon early cancellation, 2by2Host.com shall keep all unpaid balances.

12. Client Warranties

12.1. You represent and warrant to 2by2Host.com that:

(a) You own or have the right to use all material contained in the website, including all text, graphics, sound, video, programming, scripts, and applets; and

(b) The use, reproduction, distribution, and transmission of the 2by2Host.com website, or any information or materials contained in it, on and from server computer does not: (1) infringe or misappropriate any copyright, patent, trademark, trade secret, or any other proprietary rights of a third party; (2) violate any criminal laws; (3) constitute false advertising, unfair competition, defamation, an invasion of privacy, violate a right of publicity, or violate any other law or regulation.

(c) You are using your true name and address in your communications with us and in your billing account.

12.2. You can also represent a company or another person but it has to be made clear to us and proper documentation provided.

12.3. If at any point we suspect that you are using stolen or fake identity, we will immediately suspend your account and will request a scanned copy of your picture ID to sent to us by email within 48 hours. Until such ID is provided we will stop any communications with you, any technical or billing assistance.

13. Limitations of Warranties and Liability

13.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, 2by2Host.com DISCLAIMS ANY AND ALL EXPRESS WARRANTIES, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES OF MERCHANTABILITY. 2by2Host.com WILL NOT BE LIABLE FOR ANY LOSS OF BUSINESS OR PROFITS, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, PUNATIVE, OR SIMILAR DAMAGES, OR, OTHER THAN AS SET FORTH IN THIS AGREEMENT, FOR CLAIMS OF DAMAGES MADE BY ANY THIRD PARTY FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILLITY OF SUCH DAMAGES. EACH PARTY ACKNOWLEDGES THAT THIS LIMITATION OF LIABILITY REFLECTS AS INFORMED, VOLUNTARY ALLOCATION BETWEEN THE PARTIES OF THE RISKS (KNOWN AND UNKNOWN) THAT MAY EXIST IN CONNECTION WITH THIS AGREEMENT. IN NO EVENT WILL 2by2Host.com LIABILITY EXCEED THE TOTAL PRICE AS DEFINED IN THIS AGREEMENT.

14. Right to Monitor and Remove Unacceptable Sites

14.1. 2by2Host.com has the right, but not the duty, to review and monitor all content submitted for or included on the website, and in its sole discretion to remove any content that 2by2Host.com finds objectionable for any reason without prior notice to you.

15. Indemnity

15.1. You are solely responsible for any liability arising out of or related to the website. You agree to indemnify and hold 2by2Host.com harmless from and against any and all liabilities, losses, damages, costs, and expenses, including reasonable attorney fees and experts’ fees, associated with any claim or action brought against 2by2Host.com related to or arising out of the website or your breach of its warranties under this Agreement. This indemnification agreement will survive termination of this Agreement.

16. Assignment

16.1. This Agreement may not be assigned by you directly or by operation of law to any other person, firm, or entity without the express written approval of 2by2Host.com.

17. Causes Beyond Reasonable Control

17.1. 2by2Host.com will be excused from delays in performing or from failing to perform its obligations under this Agreement to the extent the delays or failures result from causes beyond its control.

18. Validity of Agreement

18.1. If any term, provision, covenant, or condition of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected or invalidated.

19. Entire Agreement

19.1. 2by2Host.com reserves the right to change, append or revise its usage policies or terms of service at any time for any reason and without advance notice.

19.2. This agreement as it may be amended by 2by2Host.com from time to time, including the usage policy, the billing policy and any exhibits, appendices, and attachments, contains the entire agreement of the parties relating to the rights granted and obligations assumed in this agreement.

20. Venue and Applicable Law

20.1. This agreement shall be governed, construed and interpreted in accordance with the laws of the Commonwealth of Massachusetts (without respect to principles of conflicts of law), and the parties submit to jurisdiction of and venue in the Commonwealth of Massachusetts in any legal proceeding necessary to interpret or enforce this agreement or any part of this agreement.

21. Collection Fees and Costs

21.1. If you fail to pay all sums in full when due, then 2by2Host.com shall be entitled to recover from you 2by2Host.com’s actual costs of collection, including without limitation, reasonable attorney’s fees and all other litigation costs, including expert witness fees, and all actual attorney fees and litigation costs incurred in connection with the enforcement of a judgment arising from such action or proceeding. The provisions of the proceeding sentence shall be severable from the provisions of this agreement and shall survive the entry of any such judgment.

21.2. We will charge 25 cents per transaction of a not working or not updated credit card every time our system tries to run it.

Usage Policy

Failure to follow these terms WILL result in suspension and/or termination of your hosting account!

All services provided by 2by2host.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we find to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless 2by2host.com and its employees from any claims resulting from the use of the service which harms the subscriber or any other party.

2by2host.com prohibits sites that promote any illegal activity or present content that may be harmful to 2by2host.com servers or any other server on the Internet. Links to such materials are also prohibited.

The following content will not be tolerated on our servers:

  • Software Programs (unless created by the client) This does not include scripts of any kind. Scripts are allowed on our server as long as your give credit to the author of the script!
  • Pirated software
  • Selling fake merchandize on your site
  • Cracker programs or archives
  • Warez sites
  • Scams
  • Torrent links
  • Proxy servers of any kind
  • Using hosting as a file server (Only 10% of allocated space can be used for video, music, your applications, the other 90% HAS to be HTML or any other code)

2by2host.com will be the sole arbiter as to what constitutes a violation of this provision.

 

Any second violation for any type of offense will result in termination of your account without a refund.

  • We do not allow IRC, egg drop bots or anything of the sort on our network. IRC servers are subject to DoS Attacks. The ports necessary to make IRC work are filtered. If you are caught running an IRC server inside our network your account will be terminated. This is a pretty common practice in the hosting market today. The rule is, you can run anything on the server as long as no one can access it via a standard IRC client
  • Multiplayer Games are prohibited on 2by2host.com servers because they drain system resources causing frequent server crashes. We do not allow game servers!
  • MLM (Multi-Level Marketing) websites are strictly forbidden on any 2by2host.com server. These sites generally are scams and use our SMTP services for SPAM. 2by2host.com will be the sole arbiter as to what constitutes a violation of this provision.
  • We do not allow child pornography and will report you without any notice.

Email services limitations

All outgoing emails are limited to 500 a day per mailbox. This limit is not valid if an external email service is used for transaction emails (emails sent from the software on your site)

System and Network Security

Any attempt to undermine or cause harm to a server, or customer of 2by2host.com will result in the immediate termination of your account.

2by2host.com reserves the right to change, append or revise the contents of this document at any time for any reason and without notice.

 

2by2host's legal FAQ

What is our cost estimate based on?

It is based on clearly defined description of how a function (functionality of the application) will work, it’s synchronization with other applications or itself. We consider how the application will work and need to test everything and fix the bugs that we might have overlooked. Yes, things like that can take place. That is why if it seems that the work can be done in 5 minutes please do it yourself. Believe it! It will be faster than explaining it to us 😉

Do you offer ongoing support/maintenance?

Yes. If you plan on constantly growing your site and need additions on monthly basis we would like to offer to you a particular number of hours that we will dedicate to your project every month. This will ensure that your project receives the necessary prioritized attention.

What is our warranty on bug fixing?

After completing the project, we give you 2 – 8 weeks (depending on the project’s complexity that we determine) to find the bugs that we will fix for free. We can also hire a beta-tester to do extensive bug testing. In this case there will be additional charge for the beta-tester work but the bug fixing will be free again, with the 2 week time limit.

Terms of use of free scripts

Buy the copyright link removal

You can have the copyright link removed for $15. Click the button below to submit the paymnet for that and add the URL to your forum in the comments. We will then send you our special mod that will remove the copyright notice from your site.


ENGLISH – Standard rules to use a mod

  1. By downloading and installing this mod you automatically agree with these rules.
  2. Company 2by2host .com the “developer” of this mod is not responsible for any issues you might have after or during the installation of this mod.
  3. The developer is not responsible for any incompatibilities of this mod with your forum.
  4. After installing this mod a link will be placed on your forum informing you and others that the forum has been patched by the developer *. This link is your appreciation of our work. If you do believe that other's work should be free then please come and work for us for free.
  5. You have the right to use the mod for as long as you like.
  6. It is forbidden for the user to gain any monetary compensation for sharing or using this mod.
  7. It is allowed to gain monetary compensation for the installation of this mod by a third party.
  8. It's not allowed to remove or hide our Copyright link without getting a written permission from us first.
  9. These rules can be changed or appended at any time without any prior notification.
  10. We require our links and copyright notice to stay where we initially put them.
  11. All users that violated these terms even once will not be granted a permission to remove or modify our link.
  12. No support will be offered to the ones who removed our copyright link without a written permission from us.
  13. Free support of the mods is offered at our free time voluntarily.
  14. We allow link removal for a one time $15 fee. You will receive simple instructions and our permission
  15. You will not distribute a modified version of it
  16. No support is provided to anonymous users. If a link to your site is not provided we'll not render any support or comments.

RUSSIAN – Правила пользования модом

  1. Скачивая и устанавливая данный мод вы автоматически соглашаетесь с этим документом.
  2. Компания 2by2host.com – разработчик (далее “разработчик”) этого мода не несет ответственности за любые проблемы, которые могут возникнуть в процессе или после установки этого мода.
  3. Разработчик не несет ответственности за совместимость этого мода с вашим форумом.
  4. После установки мода на вашем форуме автоматически устанавливается ссылка, извещающая вас и пользователей о том, что данный форум был пропатчен разработчиком *. Размещение наших копирайтов на вашем сайте является выражением вашей благодарности за нашу работу. Если вы считаете, что работа других должна быть бесплатна, то мы искренне приглашаем вас поработать на нас. Бесплатно.
  5. Как пользователь, вы вправе бесплатно пользоваться модом неограниченное количество времени.
  6. Пользователю запрещено взымать какие-либо денежные средства за распространение этого мода.
  7. Не запрещено взымание платы за установку этого мода другим лицам.
  8. Запрещено самостоятельное удаление или прятание ссылки компании разработчика без ее письменного разрешения (факс, емейл) на это.
  9. Данные правила могут быть изменены в любое время без предварительного уведомления об этом пользователей скрипта.
  10. Наши копирайты должны находится ровно в тех же местах, где официально находятся копирайты конкретного open source продукта.
  11. Пользователям, нарушившим единожды эти правила может быть отказано в предоставлении разрешения на удаление наших копирайтов.
  12. Поддержка модов не предоставляется при одностороннем удалении наши копирайты без нашего на то разрешения.
  13. Бесплатная поддержка модов осуществляется разработчиком исключительно в свободное от работы время и на добровольной основе
  14. Разрешено одностороннее удаление ссылки за оплату в $15. Вы получите четкие и очень простые инструкции и наше разрешение.
  15. Запрещено распространие исправленных вами модов от вашего имени
  16. Поддержка анонимным пользователям не предоставляется. Это означает, что если вы не предоставили ссылку на ваш сайт, то мы не предоставим вам поддержки и даже комментариев.

* [EN] If you are our hosting customer you may ask us to remove the link (it's free and fast). Also our hosting customers get free support for our Mods. Here is more information about hosting.

* [RU] Пользователь вправе попросить нас удалить эту ссылку (это бесплатно и быстро), но только в случае, если он/она является нашим хостинговым клиентом. В дополнение к этому наши хостинговые клиенты получают бесплатную техническую поддержку на моды, созданные нами.

Privacy policy

Responsibility: 2by2host.com’s responsibility to our customers’ privacy is described in this section. Unless required by law or as otherwise provided herein, 2by2host.com will take commercially reasonable steps to ensure your privacy rights. 2by2host.com is committed to developing relationships with customers that are based on trust and never will intentionally defy that trust.

Confidentiality. With the exception of trusted business affiliates and/or associates who work on behalf of or in connection with 2by2host.com and can be subject to specific confidentiality agreements, 2by2host.com will not provide or sell to any third party your personal information and will keep all customer information confidential. 2by2host.com will share information in the following situations :

  1. To avert, scrutinize, or take action regarding illegal activities, any situations involving threats to the physical safety of a person, potential fraud, violations or suspected violations of our Terms of Service, or as otherwise required by Federal or Massachusetts law.
  2. Certain customer information (contact information) is transferred to WHOIS during domain registration to our affiliated third-party domain registrar Enom.
  3. If 2by2host.com is merged with or acquired by another company, 2by2host.com may transfer the information about the customers to that company and will notify their customers about the change.
  4. com will respond to court orders, subpoenas, or other legal process, and will make use of the customers information as necessary to exercise or establish 2by2host.com’s legal rights or defend against any legal claims.

Encryption: When customers order from 2by2host.com all of customer’s personal information is protected, the transmission of personal data is encrypted. 2by2host.com uses Secure Sockets Layer (SSL), which is the industry standard for encrypting all personal information (name, address and credit card numbers), provided by Authorize.net and Paypal.

Copyrighted material removal request

Your copyrighted materials were used on one of the sites we host without your permission? Our hosting company is DMCA compatible and therefore we'd be happy to remove the infringed content upon your request. Please note, that your request should also comply to the DMCA, otherwise it can't be ignored.

Before your contact us, we expect that you already have taken the preliminary steps, outlined below.

Infringement material removal request:

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