When installing OpenX software you might encounter M2M authentcation error – password invalid (code: 823) on the dashboard page.

It is very annoying and there's no good answer on how to fix it. The solution is to not use cPanel Fantastico to install OpenX. This by the way affects a lot of other applications that get installed via Fantastico. When using Fantastico you are on your own for any potential issues that might come up.

If have installed OpenX manually and are seeing this issue. It might be due to another instance of OpenX running on your account

Try this fix for OpenX:

In your web browser open up:
http://your_domain/openx_folder/www/admin/regenerate-platformhash.php
You have to be logged in as administrator.

Follow these directions to install OpenX manually or recruit us to do a professional installation for you.

Sorry, but OpenX cannot currently run on your machine

When installing OpenX you might run into this issue due to having PHP4 as default version for your account

Detected problems:

1. The built in PHP function “parse_ini_file” is in the “disable_functions” list in your “php.ini” file.
2. PHP version 5.1.4, or greater, was not detected.

To resolve this issue.

1. Log in to your cPanel
2. Click on the “PHP Configuration” icon
3. Under “The “.php” file extension will be processed by” select PHP 5
4. The error should be gone now and your files will be automatically processed by PHP 5

When there's something wrong with your site (you're getting some errors like “Forbidden or not found” or any other ones) we recommend you to take a screenshot of the browser window and send it by email to our support team at support-team@2by2host.com

How to take a screenshot:

1. In the browser (Opera/InternetExplorer/Mozilla Firefox) window, where you're seeing the problem, press the
   PrintScreen or Prt Scr (above the Insert key, right from the F12 key).

Picture of keyboard

2. Open a new Word document.
3. Press the Ctrl+V combination (or Меню «Edit – Paste»). The screenshot will be inserted in to the document.
4. Save the Word document and send it to us as an attachment.

Sample of the screenshot

The actual size of the screenshot has been reduced.

Step 1. LOG IN to your OpenX software and CLICK on the “Inventory” tab:

Step 2. CLICK on the “Add new advertiser” tab on the “Advertises” page:

Step 3. FILL OUT all neccessary fields and CLICK on “Save Changes”:

Step 4. CLICK on the “Add new campagin” link near the added advertiser, on the “Advertises” page:

Step 5. FILL OUT all neccessary fields and CLICK on “Save Changes”:

Step 6. CLICK on the “Add new banner” link near the added campaign, on the “Campaigns” page:

Step 7. FILL OUT all neccessary fields, choose a banner for uploading and CLICK on “Save Changes”:

Step 8. CLICK on the “Websites” link in the left column:

Step 9. CLICK on the “Add new website” link on the “Websites” page:

Step 10. FILL OUT all neccessary fields and CLICK on “Save Changes”:

Step 11. CLICK on the “Add new zone” link near the added website, on the “Websites” page:

Step 12. FILL OUT all neccessary fields, SET dimensions of the zone (it should be the same as the dimensions of your banner(s)) and CLICK on “Save Changes”:

Step 13. CLICK on the “Linked Banners” link near the added zone, on the “Zones” page:

Step 14. CHOOSE an advertiser and a campaign to add them to the created zone:

Step 15. The campaign is added. CLICK on the “Invocation code” tab to get the HTML code of the zone, to use it on your website:

Step 16. SELECT the type of the code (Javascript Tag is recommended) and COPY it to your website's template into the place, where you'd like your banner to be displayed: